terms
Definitions

The Client: The company or individual requesting the services of Simplydesign.me

Simplydesign.me: The partners or their employees.

The contract between Simplydesign.me and the client will be on these conditions to the exclusion of all other terms and conditions. Any variations to these conditions shall have no effect unless agreed in writing.

These terms apply to each user and/or visitor to the Website and/or customers of Simplydesign.me and are governed by English law. Information on this Website is the property of the Simplydesign.me. The materials contained in this site are protected by copyright law. The contents of the Website are available to any user and/or visitor for personal reference only and may not be reproduced in any manner whatsoever either in whole or in part without the prior written permission of the Simplydesign.me or its representatives.

Simplydesign.me reserves the right in its absolute discretion:

(a) To add to or remove any material from the Website or to amend, alter, redesign or change anything contained in or on it at any time; and

(b) To monitor, suspend, revoke, or otherwise limit access to the Website at any time.

The use of this Website is at the visitor’s or users own personal risk. Simplydesign.me does not warrant the content, accuracy or veracity of any material or other information on the Website nor does it warrant that the Website is free from errors, faults, viruses or other computer or data-corrupting or data-damaging material.

The Website may contain links to other sites or addresses on the web. External sites are not part of the Website and do not belong to Simplydesign.me. Simplydesign.me does not approve or endorse other website’s nor is it responsible for their content.

Descriptions of, or references to products, services or publications within the Website do not constitute or imply their endorsement or recommendation in any way by the Simplydesign.me, its employees or contractors. No reference in the Website to any specific product, process, or service by trade name, trademark, manufacturer, or otherwise, shall be used for advertising or product endorsement purposes.

Whilst every endeavour will be made to ensure that the website and any scripts or programs are free of errors, Simplydesign.me cannot accept responsibility for any losses incurred due to malfunction, the website or any part of it. The web server, website, graphics and any programming code remain the property of Simplydesign.me until all outstanding accounts are paid in full.

Simplydesign.me cannot take responsibility for any copyright infringements caused by materials submitted by the client. We reserve the right to refuse any material of a copyrighted nature unless adequate proof is given of permission to use such material.

Any additions to the brief will be carried out at the discretion of Simplydesign.me and where no charge is made by Simplydesign.me for such additions, Simplydesign.me accept no responsibility to ensure such additions are error free and reserve the right to charge an according amount for any correction to these or further additions.

The client agrees to make available as soon as is reasonably possible to Simplydesign.me all materials required to complete the site.

Simplydesign.me will not be liable for costs incurred, compensation or loss of earnings due to the failure to meet agreed deadlines.

Simplydesign.me will not be liable for any costs incurred, compensation or loss of earnings due to the work carried out on behalf of the client or any of the clients appointed agents

Simplydesign.me will not be liable for any costs incurred, compensation or loss of earnings due to the unavailability of the site, its servers, software or any material provided by its agents.

Simplydesign.me cannot take responsibility for any losses incurred by the use of any software created for the client. Whilst every care has been taken to ensure products are problem free and accurate, the ultimate responsibility lies with the client in ensuring that all software is functioning correctly before use.

Simplydesign.me will not be liable for any compensation or loss of earnings incurred through downtime or disruption to websites or email accounts when changing name server settings or transferring domain names.

The client is expected to test fully any application or programming relating to a site developed by Simplydesign.me before being made generally available for use. Where “bugs”, errors or other issues are found after the site is live.

Simplydesign.me will endeavour (but is not obliged to) to correct these issues to meet the standards of function outlined in the brief.

Whilst Simplydesign.me offers hosting of website’s, no guarantees can be made as to the availability or interruption of this service by Simplydesign.me cannot accept liability for losses caused by the unavailability, malfunction or interruption of this service.

Simplydesign.me reserve the right to refuse to handle in any way, material which may be deemed offensive, illegal or in any way controversial, and also to terminate the hosting service should the necessity arise. Fees relating to web hosting or domain names must be paid prior to the expiration date of the said service. If the fees remain unpaid at the time of expiration, we will with immediate effect, cancel said service and any data held by said service will be removed. If a cancelled service is to be reinstated at the client’s request, a setup fee will be payable before any such reinstatement and any data lost as a result of the cancellation will not necessarily be restored.

Domain names will be registered by Simplydesign.me to the Client using details provided by the Client.It is the Client’s responsibility to ensure the provided details are accurate.

It is the responsibility of the client to renew their domain names when due. If a domain name expires. Simplydesign.me cannot be held liable for this. However, Simplydesign.me will make reasonable effort to contact the client regarding domain renewal.

When a client renews “hosting” with Simplydesign.me, this also includes domain renewal if the renewal is needed to keep the site functioning and was purchased as part of the hosting package. If the client does not renew the hosting, their domain name could be made available to the public for purchase and Simplydesign.me cannot be held liable for this.

Whilst Simplydesign.me recommends hosting companies to host website’s, no guarantees can be made as to the availability or interruption of this service by Simplydesign.me.

Simplydesign.me cannot accept liability for losses caused by the unavailability, malfunction or interruption of this service, or for loss of turnover, sales, revenue, profits or indirect, consequential or special loss.

The hosting renewal charge must be received prior to the hosting expiry date. We reserve the right to deactivate any website where the hosting has expired and the client has not paid the renewal charge. There will be an admin fee set by Simplydesign.me for reactivating the website / hosting.

If the client does not use Simplydesign.me hosting services then the management and hosting of the domain name are the full responsibility of the client.

Renewal of “hosting” is due on a yearly basis. The date of renewal will be annually from the date the website was ordered by the client. The “hosting” will not be renewed if we cannot contact the customer or the customer requests for us to not host this site.

If a domain name is purchased by the client through a company other than Simplydesign.me, the client has full responsibility in making sure that the domain name is renewed when due. Simplydesign.me will not renew the domain name when annual hosting renewal is due if the domain name is purchased through a company other than Simplydesign.me.

Simplydesign.me will host the website on receipt of full payment of our hosting fees. In doing so we will endeavour to provide a reliable and professional service to the client at all times but do not guarantee that the website hosting will be available at all times, especially in the event of a technical failure beyond our control. If client is offered hosting with any package this is offered free of charge, no charge has been added to your web design order. If clients are misbehaving including abusive emails and telephone calls, or requesting functionality which we do not offer Simplydesign.me has the right to not host a site, or terminate hosting without giving notice.

All website’s are configured to work on our server. Any clients wishing to use other servers will be responsible for having it configured so that it can be used on server of their choice.

Simplydesign.me will allow the maximum amount of bandwidth provided by the hosting account level purchased per website per month. Should a clients website exceed this limit, Simplydesign.me Limited reserve the right to levy additional charges or insist the client makes arrangements to transfer the hosting and email services to an alternative provider within a reasonable time frame.

Simplydesign.me accepts no responsibility for the configuration and any costs incurred by client unless the Client has a current maintenance contract with Simplydesign.me.

Simplydesign.me reserve the right to refuse or suspend service to clients whose websites would breach our ethical policy or provide services contrary to the laws of The United Kingdom. Should attempts be made to mislead Simplydesign.me of the nature of services offered by the website the full quoted cost of the project must be paid by the client. Specifics of our ethical policy can be provided on request by support@simplydesign.me.uk

Design

Simplydesign.me offer unlimited revisions during the construction phase of the Client’s website. This includes changing colour schemes, adding or removing images and adding or removing text within existing structure of the theme/layout. This is subject to the capabilities of the chosen theme if selected and does not include structural changes to the layout.

Anything outside of the original design brief is at the designers discretion and in some cases charges will be applied for additional work.

Maintenance

Simplydesign.me will carry out regular website maintenance to the agreed level purchased by the Client. All website maintenance packages must be paid for either monthly or annually in advance. Any maintenance requested by the Client outside of the purchased package will incur extra fee’s.

Price and Payment

The client will pay Simplydesign.me the fixed fee or current price list charge – whichever is agreed at the time of instruction.

Invoices from Simplydesign.me to the client for Simplydesign.me services should be paid in full on receipt of invoice by Paypal/Simplydesign.me – ownership will not be given until PayPal confirm settlement, or cleared funds are showing in the Simplydesign.me bank account.

Invoices with payment outstanding after 30 days will incur late payment charges of 8.5% P.A pro rata + £40 Admin fee

Invoices with payment outstanding after 60 days will incur late payment charges of 10% P.A pro rata + £60 Admin fee

Paypal details are: sales@simplyhost.me.uk Status: Verified

Bank Details: Will be provided on the invoice

In all cases, website hosting fees and any costs incurred by Simplydesign.me on behalf of the client are payable in advance and are non-refundable.

It is Simplydesign.me’s’ policy that any outstanding accounts for work carried out by Simplydesign.me or its affiliates are required to be paid in full, no later than 30 days from the date of the invoice unless by prior arrangement with Simplydesign.me. If accounts are not settled or Simplydesign.me have not been contacted regarding the delay, access to the related website may be denied. Fees relating to web hosting or domain names must be paid prior to the expiration date of the said service. If the fees remain unpaid at the time of expiration, we will with immediate effect, cancel said service and any data held by said service will be removed. If a cancelled service is to be reinstated at the client’s request, a setup fee will be payable before any such reinstatement and any data lost as a result of the cancellation will not necessarily be resolved.

Simplydesign.me will only commence work on a design once 50% of the full cost of the work + full payment for any themes/plugins required has been received from the client. The outstanding balance is payable once the website goes live. Any website maintenance contract must be paid monthly/annually in advance

Ordering

Orders for work must be given in writing via email to Simplydesign.me by the client. Generally it takes around a month from order to your website going live.

If Simplydesign.me accepts a verbal order from the client Simplydesign.me will not be held responsible for any mistakes (made by either party) arising from that verbal order. Simplydesign.me reserves the right to refuse to accept any order.

It is important that the website is not in any way illegal. Simplydesign.me shall expect the client to carry out sufficient research before proceeding with a website. This will include checking that the website / idea / business will operate legally within UK law.

Simplydesign.me will not be liable or become involved in any disputes between the site owner and their clients and cannot be held responsible for any wrongdoing on the part of a site owner.

Simplydesign.me reserves the right to decide whether a refund is applicable if requested by the client for any reason. A refund is not guaranteed by Simplydesign.me.

Should Simplydesign.me not receive contact or responses by phone or email from the client for 180 days the Project will be terminated. Refunds will not be possible after this time period and the client will forfeit any rights to work completed on their behalf under the agreed quoted sale.

Simplydesign.me cannot be held responsible for problems or additional costs arising due to any errors made by third parties, or failure to maintain a current copy of your own website.

Images purchased by Simplydesign.me on behalf of the client are strictly for use on the website only. Simplydesign.me is not liable for misuse of these images by the client or any other person/s copying, altering or distributing the images to individuals or other organisations.

Simplydesign.me cannot be held responsible for anything adversely affecting the client’s business operation, sales, or profitability that they might claim is a result of a service offered by Simplydesign.me.

Where we have been asked to provide search engine optimisation for a client, we do not guarantee any specific placement or high ranking on search engines.

Simplydesign.me will provide the client with an expected project completion date (live on the internet) if requested. We will endeavour to meet any given deadline but we do not guarantee and are not bound in any way to complete the project by this date. Simplydesign.me will not be liable for costs incurred, compensation or loss of earnings due to the failure to meet agreed deadlines.

Simplydesign.me will not be liable for any costs incurred, compensation or loss of earnings due to the work carried out on behalf of the client or any of the clients appointed agents.

It is the client’s responsibility to check with Simplydesign.me that open source software is being used or not.

Where applications or sites are developed on servers not recommended by Simplydesign.me, the client is expected to provide or seek any information, additional software, support or co-operation pertaining to the server required in order for the application to be correctly developed. Where large applications are to be developed, it is the client’s responsibility to provide a suitable testing environment which is identical to the final production environment.

We do not charge customers for open source software. If there is a charge for a website using open source software, you are paying for the installation time and theme customisation. Open source software is not owned by Simplydesign.me or our client.

There is an immediate cessation of all current and future warranties where a client has requested from us anything that results in passing the control of a website from Simplydesign.me to the client. This results in Simplydesign.me losing control of the website and changes could be made by the client or their agents. Loss of control by Simplydesign.me can take place if FTP codes and or source codes have been passed to the client. This loss of control can occur in other situations such as where the client has requested placing the website onto a server of their choice and not Simplydesign.me’s server. Under any of these circumstance(s) which results in loss of control by Simplydesign.me then there shall be absolutely no future warranty and this also revokes all undertakings of past warranties.

All images displayed on the client’s website will only be used after authorisation by the client and are the sole responsibility of the client regarding usage and copyright. Should any legal issues or claims arise from the content or copyright of any images supplied by the client or Simplydesign.me, they will be the sole responsibility of the client.

Simplydesign.me has no control of, or responsibility for, the content of our client’s web sites. In no way does the textual or image based content of our client’s web sites constitute Simplydesign.me endorsement, or approval of the web site or the material contained within the web site. Simplydesign.me has not verified any of the materials, images or information contained within our client’s web sites and is not responsible for the content or performance of these sites or for the client’s transactions with them. Simplydesign.me provides links or references to our client’s website’s solely for the convenience of prospective customers and intends that the links it provides be current and accurate, but we do not guarantee or warrant that such links will point to the intended client site at all times.

The client must supply all information requested in writing by Simplydesign.me within two months from the date of this request. If the client fails to supply this information in writing then the website project can be terminated by Simplydesign.me and all monies paid may not be refunded. If content is not received within stipulated time by Simplydesign.me the quote given to the client can be increased or the project cancelled at the discretion of Simplydesign.me.

Simplydesign.me are not liable for loss, damage or corruption to files or information stored on our servers or individual PC’s relating to a client’s website. The client is solely responsible for any information or files relating to their website.

Simplydesign.me reserves the right to revise and amend an initial quote to a customer where needed.

Unless otherwise explicitly agreed and stated, the Simplydesign.me’s responsibility is limited to designing customers’ website’s and excludes the update, use, altering, maintenance, troubleshooting etc. of the customer’s website/s once online. Simplydesign.me reserves the right to request additional payment to cover any or all of such work and/or to refuse to undertake such work.

Simplydesign.me uses customers ‘material e.g. text, information, photos etc to design customers’ website. Simplydesign.me is not responsible for these materials. The use of these website’s is at the visitor’s or user’s own personal risk. Simplydesign.me does not warrant the content, accuracy or veracity of any material or other information on the customers’ website’s nor does it warrant that these website’s are free from errors, faults, viruses or other computer or data-corrupting or data-damaging material.

Descriptions of, or references to information, products, services or publications within the customers’ website’s do not constitute or imply their endorsement or recommendation in any way by Simplydesign.me, its employees or contractors.

Exclusion of Liability

To the maximum extent permitted by law Simplydesign.me excludes liability for any loss, claim, damages or any special, consequential, exemplary or punitive damages (whether directly or indirectly incurred) of any kind arising out of or in connection with any visitor’s or user’s access to, or use of the Website, or any material thereon, whether based in contract, tort or whether negligent or otherwise, even if Simplydesign.me has been advised of the possibility of such damage

privacy
Privacy

This privacy policy sets out how we use and protect any information that you give when you use this website. Simplydesign.me is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Simplydesign.me may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

We may collect the following information:

  • Name
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • We may use the information to improve our products and services
  • We may periodically send promotional emails about new products, special offers or other information, which we think you may find interesting using the email address which you have provided
  • We may use the information to customise the website according to your interests

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We do not store credit/debit card/Paypal details nor do we share customer details with any 3rd parties.

Our website may contain links to other websites that may be of interest to you. However, once you have used these links to leave our site, you should note that we do not have any control over the content of any other website. Therefore, we cannot be responsible for the protection and privacy of any information, which you provide whilst visiting such sites and this privacy statement does not govern such sites. You should exercise caution and look at the privacy statement applicable to those sites.